Our story

About Prestige
Platinum

Prestige Platinum is bespoke, private care delivered by a dedicated team of experts, in the comfort of your own home. By the team behind Prestige In-Home Care, trusted by Australians for over 20 years.

A heritage of care

Twenty years of trust, carried forward

For over 20 years, Prestige In-Home Care has helped Australians remain safely and comfortably in their homes.

Prestige proudly pioneered 24-hour in-home care in Australia. Prestige Platinum carries that same expertise forward, bringing together the best across the business for clients who expect more from every detail in their care.

Your team, hand-picked for you

Care built around
who you are

With flexibility to scale as routine changes, and the expertise to step in for more clinical care needs, we’re here to help you remain in the place you love the most.

Whether it is a few hours of support each week or full 24-hour care, the goal remains the same: to support your independence, preserve your routine, and enhance quality of life at home, on your terms.

Trusted by hospitals and healthcare professionals

Seamless care

Many of our clients arrive through a referral: a discharge planner, a specialist, a nurse who already knows what we do. We work closely with hospitals, clinics and peak bodies, so a referral to Prestige Platinum is never a leap of faith.

Approved

Support at Home provider

20+ years

Supporting Australians at home

2000+ families

Looked after each year

Peninsula Private Hospital
Cabrini
MND Australia
Mingary Care
Dementia Australia
Palliative Care Australia

at a glance

Get the Prestige 
Platinum brochure

An introduction, covering our range of services and the Platinum Way. Handy to share with your family members and health network.

We support families across

Melbourne, Bellarine Peninsula, Mornington Peninsula, Sydney and the Sunshine Coast.

Support office

Melbourne

(03) 9830 2529

Ste 101, Level 1,
1 Cochranes Rd,
Moorabbin, VIC 3189

Get directions

Mornington

(03) 5976 3665

3/230 Main Street
Mornington VIC 3931

Get directions

Geelong

(03) 5221 4038

130 Yarra Street
Geelong VIC 3220

Get directions

Sydney

(02) 9387 1016

Suite 203 35 Spring Street
Bondi Junction NSW 2022

Get directions

Sunshine Coast

(07) 5356 9960

5/22 River Esplanade
Mooloolaba QLD 4557

Get directions

Real people, real care

Kate M.

Kate M.

Clinical Case Manager

  • Nursing care
  • Concierge lifestyle support

"When a family entrusts you with the care of someone they love, you’re not simply providing a service – you’re carrying the responsibility of helping them feel safe, supported and cared for."

Elizabeth C.

Elizabeth C.

Clinical Case Manager

  • Complex clinical care
  • Specialist coordination

"It is a privilege contributing in the care of our community – assisting clients to remain safe, independent and dignified at home while building trusted relationships with them and their families. Every day is different, and we problem-solve to support people through challenging situations to make life a little easier."

Kristal D.

Kristal D.

National Service Excellence Manager

  • Care planning
  • End-to-end care delivery

"Every step matters. Extraordinary care is never one person, it is a whole team who genuinely love the people we look after. What matters most to me is that we listen to what you really want, then deliver it with excellence, with love and with pride, so that you and your family can rest easy and life stays on your terms."

The Platinum way

This is care designed not just to support you – but to enhance how you live at home.

Matched carers

Carefully matched carers who understand you and your routines

Bespoke care

Designed around your lifestyle and preferences

Consistent and reliable

Consistent, reliable support that builds familiarity and trust

Clinical oversight

Clinical oversight for complex or evolving needs

Discreet and respectful

Discreet, respectful service. Always present, never intrusive